Privacy NoticeStatus: November 2019
We would like to use the information below to provide you "data subject" with an overview of our processing of your personal data and your rights under data protection law. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services offered by our company through our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent. Personal data, such as your name, address or email address, is always processed in accordance with the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "cynora GmbH". The aim of this Privacy Notice is to inform you about the scope and purpose of the personal data we collect, use and process. As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via this website. Nevertheless, as a rule, internet-based data transmissions may have security gaps, and we are unable to guarantee absolute protection. Because of this, you are free to send us personal data by alternative means, for example by telephone or post.
- Data controller
The data controller, as defined by the GDPR, is:
Werner-von-Siemens-Str. 2-6, 76646 Bruchsal, Deutschland
Phone: 07251-919 670
Data controller’s representative: Adam A. Kablanian
- Data protection officer
You can reach the data protection officer as follows:
You may contact our data protection officer directly at any time if you have any questions or suggestions regarding data protection.
This Privacy Notice uses terms based on those used by European lawmakers in adopting the General Data Protection Regulation (GDPR). Our Privacy Notice should be easy for the public as well as our customers and business partners to read and understand. To ensure this is the case, we would like to explain the terms used in advance. We use the following terms in this Privacy Notice, among others:
- Personal data
Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the data controller (our company).
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- Restriction to processing
Restriction to processing means marking stored personal data with the aim of limiting its processing in future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a way that the data can no longer be assigned to a specific data subject without additional information being provided, given that such additional information is kept separate and subject to appropriate technical and organisational measures that ensure that personal data cannot be attributed to an identified or identifiable natural person.
- Data processor
The processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
- Third parties
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent is any unambiguous voluntary declaration of consent given by the data subject for a specific case in an informed manner in the form of a statement or other action clearly confirming consent (ticking a box) withwhich the data subject indicates their agreement to their personal data being processed.
- Personal data
- Legal basis for processing
Article 6 Paragraph 1(a) GDPR serves as our company’s legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, processing is based on Article 6 Paragraph 1(b) GDPR. The same applies to those processing operations required to carry out pre-contractual measures, such as in cases of queries regarding our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, processing is based on Article 6 Paragraph 1(c) GDPR. In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if someone visiting our business were to be injured and their name, age, health insurance data or other vital information needed to be disclosed to a doctor, hospital or other third party. Processing would then be based on Article 6 Paragraph 1(d) GDPR. Finally, processing operations could be based on Article 6 Paragraph 1(f) GDPR. Processing operations not based on any of the above-mentioned legal bases may be carried out on the basis of Article 6 Paragraph 1(f) GDPR if processing is necessary to safeguard the legitimate interests of our company or those of a third party, provided the interests and fundamental rights and freedoms of the data subject do not take precedence. We are permitted to engage in such processing operations in particular because they have been specifically mentioned in European law. In this respect, the legislature took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).
- SSL/TLS encryption
This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the website operator. You can recognise an encrypted connection by your browser’s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar. If SSL or TLS encryption is activated, the data you send us cannot be read by third parties.
- Data collection when visiting the website
If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data your browser sends our server (in what is known as "server log files"). Our website collects a range of general data and information each time you access a website or an automated system. This general data and information is stored in the server’s log files. The browser
types and versions used,
the operating system used by the accessing system,
the website from which an accessing system accesses our website (called a referrer),
the sub-pages accessed via an accessing system on our website,
the date and time the website is accessed,
an internet protocol address (IP address) and
the accessing system's internet service provider may be collected./p>
No conclusions are drawn about you when using this general data and information. Instead, this information is needed to
properly deliver our website content,
to optimise the content of the website as well as to advertise it,
to ensure the continued functioning of our information technology systems and our website’s technology as well as to
provide the information necessary for law enforcement authorities to prosecute in the event of a cyber attack.
This collected data and information is therefore statistically analysed and further analysed by us with the aim of increasing data protection and data security within our company to ultimately ensure an optimum level of protection for the personal data being processed by us. The data from the server log files is stored separately from all personal data provided by a data subject. The legal basis for data processing is Article 6 Paragraph 1 Sentence 1(f) GDPR. Our legitimate interest is based on the purposes listed above for the collection of data.
- SSL/TLS encryption
- General information about cookies
- Cookie Opt-in
In accordance with Article 6 Paragraph 1(a) GDPR, you have given your consent to this through our opt-in cookie banner.
- Cookies used by us
- Category: Necessary
Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Category: Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
- Category: Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cookie name CookieConsent Provider cynora.com Expiry 1 year Cookie purpose description Stores the user's consent status for cookies on the current domain. Cookie name fe_typo_user Provider cynora.com Expiry Session Cookie purpose description Maintains the user's states for all page requests. Cookie name __cfduid Provider rawgit.com Expiry 1 year Cookie purpose description Used by the Cloudflare content network to identify trusted web traffic. Cookie name __ga Provider cynora.com Expiry 2 years Cookie purpose-description Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Cookie name __gat Provider cynora.com Expiry 1 day Cookie purpose-description Used by Google Analytics to throttle request rate Cookie name __gid Provider cynora.com Expiry 1 day Cookie purpose-description Registers a unique ID that is used to generate statistical data on h ow the visitor uses the website. Cookie name collect Provider google-analytics.com Expiry Session Cookie purpose-description Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels Cookie name IDE Anbieter doubleclick.net Expiry 1 year Cookie purpose-description Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Cookie name test_cookie Provider doubleclick.net Expiry 1 day Cookie purpose-description Used to check if the user's browser supports cookies. Cookie name NID Provider google.com Expiry 6 months Cookie purpose description Registers a unique ID that identifies a recurring user's device. The ID is used for targeted advertising. Cookie name GPS Provider youtube.com Expiry 1 day Cookie purpose description Register an unique ID on mobile devices to enable tracking based on geographic GPS location. Cookie name PREF Provider youtube.com Gültigkeit 8 months Cookie purpose description Registers a unique ID. Used by Google to keep statistics on how visitors use YouTube videos on different websites. Cookie name VISITOR_INFO1_LIVE Provider youtube.com Expiry 179 days Cookie purpose description Attempts to estimate user bandwidth on pages with built-in YouTube videos Cookie name YSC Provider youtube.com Expiry Session Cookie purpose description Register a unique ID to keep statistics of YouTube videos that the user has seen. Cookie name yt-remote-cast-installed Provider youtube.com Expiry Session Cookie purpose description Saves user settings when retrieving a Youtube video built into other websites Cookie name yt-remote-connected-devices Provider youtube.com Expiry Permanent Cookie purpose description Saves user settings when retrieving a Youtube video built into other websites Cookie name yt-remote-device-id Provider youtube.com Expiry Permanent Cookie purpose description Saves user settings when retrieving a Youtube video built into other websites Cookie name yt-remote-fast-check-period Provider youtube.com Expiry Session Cookie purpose description Save the user settings when retrieving a Youtube video built into other websites Cookie name yt-remote-session-app Provider youtube.com Expiry Session Cookie purpose description Saves user settings when retrieving a Youtube video built into other websites Cookie name yt-remote-session-name Provider youtube.com Expiry Session Cookie purpose description Saves user settings when retrieving a Youtube video built into other websites
- Category: Necessary
- General information about cookies
- Contents of our website
- Contact/contact form
Personal data is collected when you contact us (e.g. using our contact form or by email). If you use a contact form to get in touch with us, the contact form you use will indicate the data being collected. This data is stored and used exclusively for the purpose of responding to your query or establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in responding to your request pursuant to Article 6 Paragraph 1(f)f GDPR. If the aim of you contacting us is to conclude a contract, processing is also legally based on Article 6 Paragraph 1(b) GDPR. Your data will be erased once we have finished processing your query. This is the case when it can be inferred from the circumstances that the relevant facts have been clarified in a conclusive manner and there are no statutory retention obligations in place that prevent its erasure.
- Application management/job exchange
We collect and process the personal data of applicants for the purpose of carrying out the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to us electronically, for example by email or via a web form on the website. If we conclude an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we do not conclude an employment contract with the applicant, the application documents will be automatically erased two (2) months after notification of the rejection decision, provided that no other legitimate interests of ours prevent their erasure. Other legitimate interests in this context include, for example, the duty to provide evidence in proceedings under the German Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz [AGG]). The sole basis for the data processing is our legitimate interest in line with Article 6 Paragraph 1(f) GDPR.
- Contact/contact form
- Marketing newsletter
You can subscribe to our newsletter via our website. The input screen determines which personal data are shared with us when subscribing to the newsletter.
We use our newsletter to regularly communicate our offers to our customers and business partners. You can, therefore, only receive our company’s newsletter if
1. you have a valid email address and
2. have registered for the newsletter.
For legal reasons, as part of the double opt-in procedure a confirmation email will be sent to the email address you provided when registering for the newsletter. This confirmation email is sent to check if you are the holder of the email address and have authorised the newsletter.
When you register for the newsletter we also save the IP address used by your IT system at the time of registration, which is issued by your Internet Service Provider (ISP) as well as the date and time of registration. We must collect this data to investigate any (possible) misuse of your email address at a later stage and it is therefore lawful for the purposes of our security.
The personal data collected during registration are used solely for sending our newsletter. Furthermore, subscribers to the newsletter may receive information via email if this is required in order to administer the newsletter service for registration purposes, which may be the case if our newsletter is amended or technical circumstances change. Personal data collected for our newsletter service are not shared with third parties. You may terminate your subscription to our newsletter at any time. You can at any time withdraw your consent to the storage of the personal data you shared during registration. A link is provided in each newsletter to allow you to withdraw your consent. It is also possible to unsubscribe from our newsletter directly through the website or to contact us in another manner.
The legal basis for data processing for the purposes of sending a newsletter is article 6, paragraph 1 lit. a GDPR.
- Newsletter tracking
Our newsletters contain what are known as tracking bugs. A tracking bug is a miniature graphic embedded in emails sent in HTML format to enable the recording and analysis of log files. This allows for a statistical analysis of the success or failure of online marketing campaigns. The embedded tracking bug allows the company to determine if and when an email was opened by you and what links you accessed in the email.
We store and analyse the personal data collected via the tracking bug contained in the newsletters in order to optimise the sending of our newsletters and to adapt the content of future newsletters to even better suit your interests. This personal data will not be disclosed to third parties. Data subjects are entitled to revoke the relevant declaration of consent granted separately and submitted via the double opt-in procedure at any time. Once consent has been revoked, we erase this personal data. Unsubscribing from the newsletter will automatically be interpreted as revocation.
This kind of analysis is carried out in particular in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests in displaying personalised advertising, market research and/or the design of our website commensurate to market needs.
- Marketing newsletter
- Our activities in social networks
To allow us to communicate with you on social networks and inform you about our services, we run our own pages on these social networks. We are not the original provider (data controller) of these pages, but only use them within the scope of the options offered to us by the respective providers. We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union or the European Economic Area. Use of these networks may therefore involve data protection risks for you since the protection of your rights may be difficult, e.g. your rights to information, erasure, objection, etc. Processing on social networks frequently takes place directly for advertising purposes or for the analysis of user behaviour by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behaviour may be assigned directly to your own member profile on the respective social network (if you are logged in). The processing operations of personal data described are carried out in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests and the legitimate interests of the respective provider in order to communicate with you in a timely manner or to inform you about our services. If you have to grant your consent to the respective providers to process your data as a user, the legal basis for this processing is Article 6 Paragraph 1(a) GDPR in conjunction with Article 7 GDPR. Since we have no access to these providers’ databases, we would like to point out that you would be best placed to exercise your rights (e.g. to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:
Data controller responsible for data processing in Europe: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland Privacy Notice (Data Policy): https://www.facebook.com/about/privacy Opt-out and advertising settings: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen Facebook has joined the EU-US Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active https://facebook.com/about/privacy/
Controller responsible for data processing: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Privacy Notice: https://policies.google.com/privacy Opt-out and advertising settings: https://adssettings.google.com/authenticated Google has joined the EU-US Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Data controller responsible for data processing in Europe: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland Privacy Notice: https://www.linkedin.com/legal/privacy-policy Opt-out and advertising settings: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out LinkedIn has joined the EU-US Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active
Data controller responsible for data processing in Europe: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland Privacy Notice: https://twitter.com/en/privacy Information about your data: https://twitter.com/settings/your_twitter_data Opt-out and advertising settings: https://twitter.com/personalization Twitter has joined the EU-US Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
Data controller responsible for data processing in Germany: XING AG, Dammtorstrasse 29–32, 20354 Hamburg, Germany Privacy Notice: https://privacy.xing.com/de/datenschutzerklaerung Requests for information for XING members: https://www.xing.com/settings/privacy/data/disclosure
- Plugins and other services
- Google Maps
- Google Tag Manager
This website uses Google Tag Manager, a cookie-free domain that does not collect personally identifiable information. With this tool, "website tags" (i.e. keywords that are integrated into HTML elements) can be implemented and managed via an interface. By using the Google Tag Manager, we can automatically track which button, link or customised image you have actively clicked and then record which content on our website is of particular interest to you. The tool also triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If you have disabled it at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager. The use of Google Tag Manager is in the interests of simple, convenient use of our website. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.
- Google WebFonts
- Youtube (Videos)
- Google Maps
- further processing operations of the CYNORA GmbH
- Data protection for customers
For the purposes of pre-contractual offer phase or for contract performance or service provision, we process personal data, for example address and contact data, information about conversations which were held, your requirements, offers as well as any other information we receive from you. For corporate customers, we also process information about our contact partners, especially contact data. We may also store and process data about your bank account and/or your credit card information for the purposes of processing payments. Where external partners are part of service provision and/or contract performance, information required to perform the relevant service may be passed on to them. When processing such information, auxiliary systems (IT environment, CRM/ERP systems, financial accounting) may be used which are accessed by service providers as part of maintenance activities. In such cases, we conclude the required agreements for order processing. Art. 6 Para. 1 lit. b) GDPR serves as legal basis for data processing during contract initiation or contract performance, and Art. 6 Para. 1 lit. f) GDPR for all other cases.
- Data protection for suppliers
During the process of selecting suppliers or service providers, we will store and process information about them. We may obtain and store further information, for example from information offices, when reviewing and/or assessing suppliers. For the purposes of order processing, we will also process order-specific information beyond your master data. For corporate contacts, we also process information about our contact partners, especially contact data. When processing such information, auxiliary systems (IT environment, CRM/ERP systems, financial accounting) may be used which are accessed by service providers as part of maintenance activities. In such cases, we conclude the required agreements for order processing. Art. 6 Para. 1 lit. b) GDPR serves as legal basis for data processing during contract initiation or contract performance, and Art. 6 Para. 1 lit. f) GDPR for all other cases.
- Data protection for visitors
We document every person who is entering the company premises or the area used by us in order to check this documentation in case of a hazardous situation or evacuation and to provide the rescue services with information about missing persons. In addition, we use the information to be able to trace which visitors were in the building at what time in the event of later events, e.g. loss of trade secrets. This processing is necessary to secure the legitimate interest of the person responsible or a third party pursuant to Art. 6 para. 1 lit. f DS-GVO. In this case no interests or fundamental rights and freedoms of the person concerned prevail (safeguarding the security of the processing pursuant to Art. 32 DS-GVO, access control). Your information will only be used internally and will only be transmitted to rescue services or the police in case of danger. The legal basis for the transmission is then Art. 6 para. 1 lit. d of the DS-GVO. The data is stored for 6 months. A transfer to third countries is not planned. You are obliged to provide the information as otherwise we will not be able to grant you access to the company premises.
- Existence of automated decision-finding
Being a responsible company, we forgo any automated decision-making processes or profiling.
- Legal or contractual regulations for the provision of personal data
Necessity for contract conclusion; obligation of the data subject to provide the personal data; possible consequences of non-provision. We hereby inform you that the provision of personal data is in part legally required (for example tax regulations) or may result from contractual regulations (for example information about the contractual partner). Furthermore, a contract conclusion may necessitate for a data subject to provide personal which we then process. For example, the data subject is obligated to provide us with personal data if our company concludes a contract with this data subject. Failure to provide the personal data would result in the contract not being concluded with the data subject. Before the data subject provides personal data, the data subject must contact our staff. Our staff will inform the data subject whether the provision of personal data is legally or contractually required or required for a contract conclusion, whether an obligation exists to provide the personal data and what the consequences of non-provision of personal data would be.
- Data protection for customers
- Your rights as a data subject
- Right to confirmation
You have the right to request confirmation from us as to whether personal data relating to you will be processed.
- Right to information (Article 15 GDPR)
You have the right to obtain information about the personal data stored about you at any time, free of charge, as well as the right to access a copy of such data from us.
- Right to rectification (Article 16 GDPR)
You have the right to request the immediate rectification of incorrect personal data relating to yourself. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.
- Erasure (Article 17 GDPR)
You have the right to request that we erase your personal data, provided one of the reasons stipulated by law applies and if processing is not necessary.
- Restriction to processing (Article 18 GDPR)
You have the right to request that we restrict the processing of your data if one of the legal requirements is met.
- Data transferability (Article 20 GDPR)
You have the right obtain personal data relating to you that you provided us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance by us, to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 Paragraph 1(a) GDPR or Article 9 Paragraph 2(a) GDPR or on a contract pursuant to Article 6 Paragraph 1(b) GDPR, and the data are processed using automated procedures, unless processing is necessary to complete a task, is in the public interest or is carried out in the exercise of an official authority assigned to us. Furthermore, when exercising your right to data transferability pursuant to Article 20 Paragraph 1 GDPR, you have the right to have personal data transferred directly from one controller to another, provided this is technically feasible and does not impede the rights and freedoms of other persons.
- Objection (Article 21 GDPR)
You have the right to lodge an objection to the processing of personal data relating to you for reasons relating to your particular situation where this is done on the basis of Article 6 Paragraph 1(e) (data processing in the public interest) or (f) (data processing on the basis of the weighing of legitimate interests) GDPR. This also applies to profiling based on these provisions pursuant to Article 4 Number 4 GDPR. Should you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate reasons for such processing that outweigh your interests, rights and freedoms, or where processing serves the assertion, exercise or defence of legal claims. In individual cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling where this is connected to this kind of direct marketing. Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose. In addition, you have the right to object to our processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 Paragraph 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest. You are free to exercise your right to lodge an objection in relation to the use of information society services, Directive 2002/58/EC notwithstanding, by means of automated procedures using technical specifications.
- Revocation of consent regarding data protection
You have the right to revoke any consent to the processing of personal data at any time with future effect.
- Lodging a complaint with a supervisory authority
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.
- Right to confirmation
- Version and amendments to the Privacy Notice
This Privacy Notice is currently valid and was last updated on September 2019 It may be necessary for us to amend this Privacy Notice in the process of further developing our website and the services we offer through our website or due to changes in legal or regulatory requirements. You can view and print our current Privacy Notice on the website at any time by visiting "https://www.cynora.com/data-protection/".